Track a ticket instantly.

Clients can track with a Ticket ID — no account needed. Organizations manage tickets in a secure dashboard and clients get email updates when status changes.

Business Login
Tip: This will open the tracking page in a new tab.
For service businesses
• Laundry, tailoring, repair shops
• Delivery and order fulfillment
• Freelance Jobs
• Custom orders and reservations
Status history
Every status change is logged with time and notes.
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Email notifications
Clients receive an email only when status changes.
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Multi-tenant
Each organization sees only its own tickets.

Why choose TrackHero?

Built for service businesses that want efficiency, clarity, and better client experience.

Multi-Tenant Platform

Each organization operates in isolation with dedicated dashboards and secure data access.

Simple Tracking Links

Share Ticket IDs with clients so they can track updates without needing an account.

Complete Status History

Every status change is logged with timestamps and notes for transparency and accountability.

How it works

Getting started is simple for both organizations and clients.

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For Organizations
1
Submit signup request Fill out your organization details on the Sign Up page.
2
Get approved Platform admin reviews and activates your organization.
3
Start tracking Log in and create tickets. Update status and payment when needed.
Sign Up Open Dashboard
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For Clients
1
Receive your Ticket ID The business provides a unique Ticket ID when your request is created.
2
Track anytime Enter the Ticket ID to see the latest status and history.
3
Get email updates You’ll receive an email whenever the ticket status changes.
Open Tracking Page